Terms & Conditions
By placing an order through Glam, you agree to the following terms and conditions:
1. Orders
- All orders are subject to product availability.
- An order is considered confirmed once the payment has been successfully completed.
- Please make sure that all order information, including your name, phone number, and delivery address, is accurate.
2. Prices & Payment
- All prices are displayed in Kuwaiti Dinars (KWD).
- Glam reserves the right to update product prices or offers at any time.
- Prices applicable at the time of placing the order will be the prices charged.
3. Product Information
- Product colors may vary slightly depending on lighting, photography, and screen settings.
- Please review the available sizes, colors, and product details carefully before placing your order.
4. Delivery
- Delivery fees may vary depending on the delivery area.
- Customers are responsible for providing a correct and complete delivery address and contact number.
- Delays may occur due to circumstances beyond our control.
5. Returns & Exchanges
- Return and exchange requests must comply with Glam's applicable return policy.
- Items must be unused, unworn, and in their original condition and packaging.
- Items that have been damaged, worn, washed, altered, or returned without their original tags may not be accepted.
- Sale, discounted, or special-order items may be subject to different return or exchange conditions.
6. Order Cancellation
- Cancellation requests should be made as soon as possible after placing the order.
- Once an order has been processed or shipped, cancellation may no longer be possible.
7. Responsibility
Glam is not responsible for delays or issues resulting from incorrect customer information, unavailable recipients, or circumstances beyond the store's control.
8. Policy Updates
Glam reserves the right to update or modify these terms and conditions when necessary. Any updates will be effective once published on our online store.
By placing an order, you confirm that you have read and agreed to these Terms & Conditions.